"Got some great advice from the sales person (I forgot the name) on pair of Street & Steel shoes that I bought and some other gear as well like gloves and riding jeans. THIS is the difference between online and in-store shopping. Please continue to provide great in-store customer service and I will continue to be a customer."
"All the guys were great when I bought items as well when I returned things not needed. Also provided advise on some things and seemed excited over the new bike I had just purchased. Good experience and great service. "
"I am a new rider and I stopped in to pick out some gloves and pants for winter riding. The staff was extremely helpful in helping me understand the choices and nuances of what might work best for me with our local weather and the type of riding I had planned. Honest advice focused on my needs and went the extra mile to help the newbie!!"
"Will definitely return to the Raleigh location, the staff was super friendly and there is a huge selection of gear with competitive pricing."
"Always helpful and knowledgeable! "
"I’ve been shopping here for over a year now and made quite a few purchases, including a couple of special orders. Everyone has always been very helpful and taken the time to help me find what I needed."
"Saw an item in store that I ended up buying. Found it online at Cycle Gear's own website cheaper and the guy at the counter almost didn't price match it. They aren't interested in helping the customer just getting you to pay full retail for everything in store. The guys in there are also zero help when it comes to looking for things. No wonder nobody shops in stores anymore."
"After reading numerous on-line reviews I decided to purchase a Shoei Neotec 2 helmet. While in Raleigh (I live 160 miles away) I visited the Cycle Gear retail store and was assisted by Tyler who was very knowledgeable and helpful. The color I wanted was not in the store so it was ordered and arrived 2 days later! I am very pleased with my Cycle Gear experience and will be a returning customer."
"I came in looking for heated liners for my gloves and the salesperson showed me the options and I made my choice. He was knowledgeable and very helpful."
"Great store. Staff was friendly and helpful. "
"Knowledgeable staff willing to take time to answer all questions"
"Employees are very friendly and helpful. Will shop there again! "
"A great store, the staff is always helpful and the on-hand inventory makes shopping easy. I've sent many new riders in and they take the time to provide correct riding gear at a nice price point. Forget the internet, Cycle Gear Garner is the best."
"Excellent customer service"
"Great every time and good prices "